End User License Agreement

    Last Updated: July 13, 2026

    This End User License Agreement ("Agreement") is a binding legal agreement between you ("you" or "User") and ALGORITHM LONESTAR HOLDINGS LLC, which operates Cosmopolis Cleaning ("Company", "we", "us", or "our"). It governs your access to and use of the Cosmopolis Cleaning website at www.cosmopoliscleaning.com and our mobile application (collectively, the "App"). By accessing, installing, or using the App, you agree to be bound by this Agreement. If you do not agree, do not use the App.

    This Agreement supplements, and does not replace, our Terms of Service and Privacy Policy. The Terms of Service govern the cleaning services we provide; this Agreement governs your license to use the software.

    1. License Grant

    Subject to your continued compliance with this Agreement, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the App solely for your personal or internal business purposes in connection with our services. No ownership rights are transferred to you under this Agreement.

    2. Scope of Use and Permitted Users

    The App is made available to the following categories of authorized users, each subject to the applicable features and permissions of their account:

    • Customers: Individuals or businesses who book cleaning services.
    • Housekeepers: Independent contractors who provide services through the platform.
    • Organizations: Property management partners and their authorized members who manage jobs, properties, and invoices.

    3. License Restrictions

    Except as expressly permitted by this Agreement or applicable law, you may not, and may not permit others to:

    • Copy, modify, adapt, translate, or create derivative works of the App.
    • Reverse engineer, decompile, disassemble, or attempt to derive the source code of the App.
    • Rent, lease, lend, sell, sublicense, distribute, or otherwise commercially exploit the App.
    • Scrape, harvest, or use automated means to access or extract data from the App.
    • Circumvent, disable, or interfere with security features or access controls of the App.
    • Access accounts, data, or areas of the App you are not authorized to access.
    • Use the App for any unlawful, fraudulent, or infringing purpose.

    4. Accounts and Credentials

    You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate information and to notify us immediately of any unauthorized use. We are not liable for any loss arising from your failure to safeguard your credentials.

    5. Intellectual Property and Ownership

    The App, including all software, source code, designs, text, graphics, logos, trademarks, and other content, is owned by or licensed to the Company and is protected by intellectual property laws. All rights not expressly granted to you are reserved by the Company. This Agreement does not grant you any rights to our trademarks or branding.

    6. Third-Party Services

    The App may integrate with or rely on third-party services, including payment processing, mapping, communications, and analytics providers. Your use of such third-party services may be subject to their own terms and privacy policies. We are not responsible for the availability, accuracy, or practices of any third-party service.

    7. Data and Privacy

    Your use of the App is also governed by our Privacy Policy, which describes how we collect, use, and protect your information. By using the App, you consent to such processing and you represent that all information you provide is accurate.

    8. Disclaimer of Warranties

    THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

    9. Limitation of Liability

    TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR DATA, ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE APP, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    10. Term and Termination

    This Agreement is effective until terminated. We may suspend or terminate your license and access to the App at any time, with or without notice, for any violation of this Agreement or for any other reason at our sole discretion. Upon termination, the license granted to you ends immediately and you must cease all use of the App. Sections that by their nature should survive termination will survive.

    11. Updates and Modifications

    We may update, modify, or discontinue the App or any of its features at any time without notice. We may also revise this Agreement from time to time. We will notify you of material changes by posting the updated Agreement on this page and updating the "Last Updated" date. Your continued use of the App after changes take effect constitutes your acceptance of the revised Agreement.

    12. Governing Law and Dispute Resolution

    This Agreement shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles. Any dispute arising from this Agreement or your use of the App shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, taking place in Dallas County, Texas.

    13. Contact Us

    If you have any questions about this Agreement, please contact us: